// Richard Hart / Hates_

Ivory Towers pt. 2

I was thinking some more about my post yesterday on Ivory Towers. Not being on the front lines not only means that you don’t get the lay-of-the-land, but you can’t get a sense of the morale of your people. I’m sure that no one would be enthusiastic about being ordered to march to their own demise. And when you’ve been told to shut-up and to stop being negative, what can you do but put your head down and blindly follow orders. Not exactly the most productive environment to work in. I’ve been watching “Undercover Boss” recently, and nearly every boss is surprised when they find the people at the bottom have very low morale. That the orders they pass down the line just end up causing more problems, lower productivity and lower quality offerings. It’s a classic case of bosses living in their Ivory Towers and thinking that all is well is good, while the people at the bottom grumble and can see all the problems before them. Reminds me in a way of the Cylon rebellion against their makers and in the end against their masters. You can never excel when you feel like you’ve been set-up to fail.

Ivory Towers

I get this a lot. Orders come from up high about what needs to be done, while the people on the front lines are reporting back that it’s not working and something needs to be done. This can only be a losing battle. So what does one do? Give up and go home? Ignore the orders given to you and forge your own path forward? How can you work with someone who isn’t willing to listen to your input and advice? Simple answer is you can’t. If people are not willing to take on my advice based upon my experience and from what I’m seeing first hand, then they deserve to fail based upon their own decisions.

It amuses me to no end when in this situation. It’s evil and cruel I know, but you can’t save someone from their own moronic whims and desires. When that person’s decisions and actions are based upon emotion and reaction rather than logical and rational thought. It reminds me a lot of people I see in the gym. The posers who come in more to look like their doing something rather than actually achieving anything. They’ll swing some dumbbells around, run a bit on the treadmill and maybe even attend some classes. But they won’t break a sweat and they won’t progress. They want to appear to be busy. They want to spin the wheels. It’s the same in the business world. Meeting and greeting people and telling them about your hot new startup is just spinning the wheels when you’re not taking care of the flip side of it. Don’t sit in your ivory tower. Get down to the front lines and see for yourself what the real deal is.